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Our Story

FAQs

  • What are Rise's mission and vision?

    Rise unlocks potential and opens doors to success for people with disabilities and other challenges through creative solutions and customized support.

    We envision a progressive, supportive, and collaborative environment that fosters meaningful growth and provides opportunities to live a life filled with purpose.

  • Where is Rise located?

    Rise has 24 office locations throughout the Twin Cities and Greater Minnesota areas. Our administrative offices are located at 8406 Sunset Road in Spring Lake Park, a northeast suburb of Minneapolis. Not all Rise locations offer all 40-plus programs so be sure to check the locations and programs listings for specific information.

  • What types of disabilities and challenges does Rise serve?

    We serve people who have a wide range of disabilities, including mental health, intellectual / developmental, physical, emotional, sensory (hearing and visual), learning, traumatic and acquired brain injury, and other disabilities. We also provide services to Deaf, DeafBlind, and Hard-of-Hearing communities through the Minnesota Employment Center, a collaboration with Lifetrack.

    Rise also serves refugees and immigrants who have other barriers to employment such as language, culture, lack of transferable work skills, little education, transportation, and diagnosed and undiagnosed disabilities. In addition, we serve people who are receiving MFIP (Minnesota Families Investment Program) who are striving to move from welfare to employment.

    People need to be at least 16 years old, the legal working age in Minnesota, to participate in Rise’s employment programs.

  • What kinds of programs does Rise offer?

    Rise offers a wide variety of career planning, training, employment, school-to-work transition, job placement services, and follow-up support services. We also offer mental health housing support services in Central Minnesota only. In addition, Rise recognizes the importance of personal growth in all aspects of one's life. People participating in Rise's day training and habilitation programs have opportunities to engage in life enrichment activities as part of their weekday schedule, including community volunteer projects, art and music therapy classes, and participation in the Self-Advocacy Council.

    In 2016, Rise served more than 2,500 people in 40-plus programs offered throughout the Twin Cities and Greater Minnesota. Since 1971, Rise has served at least 27,000 people.

  • How does someone get referred for Rise services and who pays for those services?

    Each of Rise’s programs has its own eligibility requirements. You can look up these requirements and find referral information for a specific program in the Program Services Directory located under Publications. The referring agency (i.e., county of responsibility, school district, Minnesota Vocational Rehabilitation Services, etc.) is responsible for a person’s service fees, therefore, there is no cost to the participant.

  • How is Rise funded?

    Rise has numerous “funding streams” which support our administrative, program, labor/production, and transportation services. The major portion of our income is generated from program service fees, followed by contract labor and production subcontract sales. Rise receives some time-limited grants from federal, state, and county entities to support specific program services and special projects. A smaller portion of our income is also generated through donations, special fundraising events, United Way contributions, and gifts from private foundations and individuals. Our operating budget for 2017 is $27.1 million.

  • Why are Rise programs CARF-accredited?

    Every three years, Rise undergoes a rigorous and thorough assessment of its program services by surveyors from CARF – the Commission of Accreditation of Rehabilitation Facilities. This intensive accreditation process examines and evaluates all aspects of the agency, including Rise’s management system, employment programs and services, production procedures, and administrative organization to assess its compliance of CARF’s international standards of performance.

    CARF accreditation gives consumers and funders confidence that an independent monitoring system is in place. The community can be assured of Rise’s accountability and high-quality program and services. Our most recent three-year accreditation was awarded in March 2017.

  • What kinds of subcontract work are done at Rise’s production facilities?

    Rise's production facilities offer business customers a wide range of subcontract services including assembly, kit packing, packaging, and bindery. We also have teams of trained and supervised people available to work in area businesses in service areas (retail stores, hotels, and restaurants) and manufacturing. Read more about Rise's Business-to-Business Solutions.

  • What kinds of volunteer opportunities are available at Rise?

    Rise has a wide variety of short-term individual or group projects for people interest in volunteering. Please contact Zoe Leonard-Monrad or 763-792-2454 and she will be happy to help match up your interests with a specific project.

    Read more about volunteer opportunities at Rise here.

  • What is Rise’s Midwest Ticket to Work Partnership?

    The Ticket to Work (TTW) Program is one of many work incentive programs sponsored by the Social Security Administration (SSA). The goal of TTW is to offer Social Security disability beneficiaries more choices for supports when they are ready to find employment or return to work.

    SSA provides disability beneficiaries with a “Ticket” which they can use to obtain the services they need to find employment from one of many organizations called Employment Networks (ENs). ENs offer a variety of customized services that support the beneficiary in returning to work. When a beneficiary begins working and reaches certain levels of earned income, the EN collects payment.

    Many agencies are interested in the TTW program, but don’t have the time or resources to go through the lengthy application process or manage another program. In addition, TTW is a constantly evolving program and many agencies find it difficult to keep up on the latest TTW updates and changes.

    Rise offers Midwest TTW partners with administrative services to assigned or unassigned tickets, as well as training, technical assistance, and consultation regarding all relevant SSA TTW policies.  Once an individual’s IWP (Individual Work Plan) is completed, minimal paperwork is required. Rise sends in the payment requests to the SSA for you and gives monthly updates. Rise only gets paid if you get paid. Rise will charge a small percentage for administrative costs.

    For more information please contact Shelley Paquette at Rise: spaquette@rise.org, 612-706-2508.

  • Closures due to bad weather

    Rise stays open whenever possible; you should always assume we will be open until you hear otherwise. Rise does not base its decision to stay open or close on local school districts' actions, so please do not assume if your school district is closed, that will Rise be closed. Those who use Rise transportation services get picked up at their homes and are not waiting outside; therefore, it is unlikely we would ever close due to the temperature. All Rise program participants who have complex health needs have a weather-related protocol that is approved by their team and determines when a person should not go to work due to weather conditions. 

    To stay up-to-date on weather delays and closures, check our Facebook page at Rise (Rise, Incorporated). Tune into WCCO-AM radio (channel 830) and WCCO-TV Channel 4 or their websites at WCCORADIO.com or WCCO.com.

    To better assess conditions and allow for snow plowing to occur, Rise may delay start times by one hour. This means that transportation routes would start one hour later and offices will open one hour later. Watch WCCO.com for up-to-date information on late starts and closures.

    Some community work sites may stay open so please check with your Rise supervisor for more information if you work at a community work site.

    Greater Minnesota locations and work sites may have a different procedure than the sites in the Twin Cities. Follow the procedures and directions given to you by your Rise supervisor.

  • Holiday closures

    All Rise programs and facilities are closed for the following holidays:

    New Year's Day holiday: Monday, January 2, 2017

    Memorial Day: Monday, May 29, 2017

    Independence Day: Tuesday, July 4, 2017

    Labor Day: Monday, September 4, 2017

    Thanksgiving Day: Thursday, November 23, 2017

    Day after Thanksgiving: Friday, November 24, 2017

    Christmas holiday: Monday, December 25, 2017

    Christmas holiday: Tuesday, December 26, 2017

    New Year's Day: Monday, January 1, 2018

    Memorial Day: Monday, May 28, 2018

    Independence Day: Wednesday, July 4, 2018

    Labor Day: Monday, September 3, 2018

    Thanksgiving Day: Thursday, November 22, 2018

    Day after Thanksgiving: Friday, November 23, 2018

    Christmas Eve: Monday, December 24, 2018

    Christmas Day: Tuesday, December 25, 2018

    New Year's Day: Tuesday, January 1, 2019

  • 2016 Rise Program Outcomes and Demographics

    For more information about Rise's program outcomes and demographics about the people we served in 2016, please read this document.